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Soft Skills for Leaders with Lisa Evans

Jul 12, 2021

The word facilitation comes from the Latin root “facilitis” which means: something that is done easily.

In today’s day and age where there are more online meetings, workshops, trainings, and webinars, it’s vital to have someone in the room to create engagement and ensure a smooth flow of the program to ensure a great outcome is achieved. 

In this episode, Leanne Hughes - expert facilitator, podcast host, and speaker, shares with us her expertise on what it takes to be an effective facilitator, how to manage expectations when facilitating, and her biggest mistakes and lessons learned.

Improving your own facilitation skills and knowing when to bring in an expert facilitator is an essential investment for participant experience and engagement, and ultimately your company’s growth.

Time Stamps:

  • What is facilitation? (5:10)
  • Creating psychological safety (7:20)
  • Managing expectations when facilitating (9:28)
  • Feedback forms (21:06)
  • Leanne’s biggest mistakes and learnings as a facilitator (22:25)
  • Self-care for facilitators (25:10)

Resources Mentioned

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For full show notes visit: