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Soft Skills for Leaders with Lisa Evans

Sep 20, 2021

Every employee is expected to be engaged, highly focused and contribute positively to the business organisation. 

In order to achieve this, leaders and managers need to create an environment where even the most uncomfortable conversations are tackled.

In this episode we discuss business conversations that matter with Andrea Newton of Confident Conversations. She shares her insights on the importance of being in an organisation where people can say what they want but it should be partnered with compassion, curiosity and positive intent.

Other than focusing on conversations that confront organisational issues and behaviour, managers should also address dialogues that nurture connections and teamwork.

Time Stamps:

  • Andrea’s career journey (01:57)
  • Why do people shy away from significant conversations (05:16)
  • The risks of not tackling the conversations (07:12)
  • Stepping stones to successful conversations (09:00)
  • The 7 Significant Conversations (15:15)
  • Why action plan with review and consequences is necessary (19:45)
  • Managing “hand grenades” in the organisation (21:39)
  • Performance never personality solution (26:12)

Connect With Lisa Evans
Connect with me on Facebook and Instagram
Connect with me on LinkedIn

Connect With Andrea Newton
Connect with Andrea on Linkedin
Listen to Andrea’s Podcast

For full show notes visit: