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Soft Skills for Leaders with Lisa Evans

Jan 17, 2022

For the first time in history, our workforce is composed of four generations. These generations bring with them their strengths, weaknesses, beliefs, and values.

With that in mind, it’s not unusual to experience some clashes in the work area. However, these can be easily remedied. Instead of labelling people from another generation as different from you, look for the knowledge that you can gain from them.

In this episode, I have an interesting and insightful conversation with Lauren Dixon. She is a Career Coach and Host of the Work Upgraded Podcast. Lauren shares the impact of working together in a multigenerational team.

These diverse generations are composed of the Baby Boomers, Millennials, and Gen Z and Gen X. Also, whether we admit it or not, we have assumptions about each group. 

We may see boomers as technophobes, millennials maybe seen as lazy, Gen Zs have a short attention span and Gen Xs are assumed to be slackers in the workplace.

These assumptions actually affect how we communicate and connect with people at work. Despite having these general stereotypes, Lauren has noticed a lot of good things from these multi-generations.

Boomers are excellent in phone communications, millennials started the movement for work-life balance and mental health, Gen Z cares about social impact, and Gen X is self-sufficient and results-oriented.

Lauren also highlighted the main drivers for these generations. She mentioned that younger generations are more purpose-driven and these play a huge factor in the decision they create at work.

To have a harmonious relationship in the workplace, these generations need to get rid of the assumptions and look at the other person as humans who have diverse values and ethics. 

It’s significant to get to know the individual as a person and not just someone from a different generation. This strategy allows us to acknowledge their communication preferences and gives us the opportunity to develop amicable relationships. 

Time Stamps:

  • Lauren's career story (01:25)
  • How she helps people navigate career change (03:25)
  • Stereotypes of the four generations in the workforce (08:22)
  • Generational Identity - What is it and how it affects relationships between generations? (14:55)
  • What causes conflict among these multi-generations? (16:15)
  • What are the main drivers of the younger generations? (19:51)
  • How can we best communicate to people in different generations? (24:17)

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Listen to Lauren’s Work, Upgraded Podcast here.

For full show notes visit: